Contact Information

Last updated: July 30, 2026

Jumpios.com sells inflatable bounce houses, water slides, and related physical products.

Customer Support

Email: jumpios@outlook.com
Website: https://www.jumpios.com

For an existing order, include your order number, product name or SKU, and a brief description of the shipping, delivery, missing-part, damage, return, refund, safety, or warranty issue. Clear photographs or video may help us review product or shipping concerns.

Do not email complete payment-card numbers, passwords, sensitive identity documents, or unrelated personal information.

Returns

Contact us before returning a product. If a return is authorized, we will provide the correct return instructions and return address privately. Do not send a return to an address found elsewhere without authorization.

Privacy Requests

For data access, correction, deletion, or other privacy requests, email jumpios@outlook.com with “Privacy Request” in the subject line.

We aim to respond as promptly as reasonably possible. Response times may be longer on weekends and U.S. federal holidays.